Mission, Vision & Values
Mission
Provide high quality, knowledgeable and efficient services to our clients to allow them to achieve their goals.
Vision
Terraco aims to become a leading local and interstate engineering consultancy that provides a diverse range of professional services to meet the needs of its varied clients.
Values
Terraco was founded on a number of core values that have been critical to the organisations success and reflect its culture and priorities.
Customer Service
Our clients are our priority, meeting their needs by providing a professional service in a timely, accurate and cost effective manner is what continues to make our business successful.
Integrity
What we say is what we do! Delivering on our commitments is what builds good business relationships and has earned us the respect and trust of our clients. We take responsibility for what we do, act honestly and respect the thoughts and ideas of our colleagues and clients.
Innovation
We seek to be creative, innovative and embrace change. We challenge ourselves to advance our thinking and be open to alternative ideas, whilst working to provide the best possible solutions.
Quality
We pride ourselves on the quality and accuracy of work we produce and this continues to be one of the fundamental principles behind our success as a leading engineering consultancy. Our business reputation has been built on the delivery of high quality consultancy services based on effective Quality and Management Systems. We believe in the old adage “Quality not Quantity” as it is critical to the long term success of our business.
Staff
Our staff are our business and much of our success can be attributed to them and their ability to uphold the values and principles which our business has been built upon. We encourage them to lead by example and provide them with opportunities to develop themselves to their highest potential. Quality staff, a high level of teamwork, respect for our client and each other leads to quality service and a successful business.
